Cornwall Council steps up to solve the Government’s COVID Testing mess for local residents

Posted on: 5th September 2020

Cornwall Council steps up to solve the Government’s COVID testing mess for local residents.

Cornwall Council wants to reassure residents that we are taking action to cover temporary issues experienced with the National COVID-19 Testing Service, as demands for testing have increased and schools return.

The Council has been working with health colleagues across Cornwall and Devon to put in place emergency cover measures for those people with symptoms who need a test, and we are still providing up to 5,000 tests a week in Cornwall.

The issues experienced in Cornwall with accessing COVID-19 testing is as a result of increased demand and national laboratory capacity for analysing tests being directed to areas elsewhere with a higher prevalence of COVID-19 cases.

If you have symptoms please book a test as normal via the government website. If a slot is not available, please try again later in the day or the next morning when new slots are released. If you are unable to book a slot please email  and you will be contacted by someone who will direct you to the nearest testing centre. Please only get a test if you have symptoms, save the tests available for those who really need them.

In addition to putting in place emergency cover measures, the Council Leader, Julian German, and Cabinet member for Public Health and Wellbeing, Sally Hawken, have written to the Secretary of State. The letter has asked that the issues with the national testing service are investigated and fixed.

Cornwall Council Leader Julian German said: “Our letter to the Secretary of State spells out that the key to keeping our residents and visitors safe is to advise people with COVID-19 symptoms to get tested, and stay at home or safely travel back from holiday. Testing is an essential part of the Test and Trace, contact tracing approach. Without access to testing it is hard for us to see any emerging clusters and increase in cases. In the absence of consistent access to testing, our Outbreak Management approach in Cornwall will be undermined.”

Cornwall Council’s Director of Public Health, Rachel Wigglesworth, added: “Whilst we acknowledge that access to testing in areas of outbreaks, and high COVID-19 prevalence should be prioritised, the public health purpose of testing should be paramount. All areas should have access to symptomatic testing”.

You can check your symptoms via 111 online or calling 111.